GDC will not remove DCPs from register over MyGDC renewal issues

The General Dental Council (GDC) has confirmed that any dental care professional (DCP) who is struggling to renew their registration through MyGDC will not be removed from the register, provided they get in touch before the deadline.

DCPs must tell the GDC by 11.59pm on Friday 31 July that they have tried to renew but are experiencing difficulties.

The GDC has encouraged those who have not yet renewed to read its step-by-step guide to logging in to MyGDC, which has already resolved issues for some registrants.

Progress so far

The majority of DCPs have renewed using MyGDC without difficulty. As of 22 July, 64,298 DCPs (75% of the DCP register) have paid their annual retention fee (ARF) and 56,580 DCPs (66% of the DCP register) have completed their annual renewal.

What DCPs need to do

DCPs who have had trouble renewing must email the GDC at renewal@gdc-uk.org by 11.59pm on Friday 31 July. The email must:

  • confirm the DCP’s name and GDC number; and
  • confirm that they have tried to renew their registration but have had difficulties doing so through MyGDC.

DCPs who contact the GDC in this way by the deadline will not be removed from the register and can continue to practise. Registrants will receive an automatic acknowledgement from the GDC confirming receipt of their email. The GDC will subsequently be in touch with affected DCPs to help them complete their renewal. No further action is needed in the meantime.